Terms and Conditions

Please read these terms and conditions carefully before using our website and purchasing our products.

1. Acceptance of Terms

By accessing and using our website and purchasing our products, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website or purchase our products.

2. Product Information

We strive to provide accurate product information, including descriptions, images, and pricing. However, we cannot guarantee that all information is error-free. We reserve the right to correct any errors or omissions at any time.

3. Ordering and Payment

• Ordering: To place an order, you must provide accurate and complete information.
• Payment: Payment must be made in full at the time of purchase using our accepted payment methods.

4. Shipping and Delivery 

• Shipping Costs: Shipping costs will be calculated at checkout and may vary depending on your location and order size.
• Delivery Time: We aim to deliver your order within a specified timeframe, but delivery times may vary due to factors beyond our control.
• Damaged or Lost Items: If you receive a damaged or lost item, please contact our customer service team immediately.

5. Returns and Exchanges

We offer returns and exchanges for unopened or minimally used perfumes within 14 days of purchase. Please refer to our specific return & exchange policy for detailed instructions.

6. Intellectual Property 

All content on our website, including but not limited to text, images, and logos, is protected by copyright and trademark laws. You may not use any of our intellectual property without our prior written consent.

7. Limitation of Liability

We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

8. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Egypt

9. Changes to Terms and Conditions