HOW TO APPLY
These areas like the neck, behind the ears, wrists, inner elbows, and even the back of your knees, naturally emit more heat which helps diffuse the fragrance.
A light application is key. A spritz or two at each pulse point should be enough. Overdoing it can make the scent overwhelming.
This can break down the perfume molecules and alter the scent. Dab or gently pat the perfume onto your skin.
Applying perfume to moisturized skin helps it last longer. Unscented lotion is best to avoid fragrance clashes.
HOW TO STORE
Light, heat, and humidity can degrade your perfume. Store it in a cool, dark drawer or cabinet, away from windows and bathrooms. (a closet is just perfect)
The original box & the velvet bag can offer extra protection from light and also protect the bottle from scratches.
Tightly close the cap after each use to prevent evaporation and oxidation.
The fluctuating temperatures and humidity in bathrooms are not ideal for perfume storage.
ORDERING
We currently deliver in Egypt only, but we aim to launch international shipping soon.
Delivery times may vary depending on your location. Typically, orders are processed and shipped within 3 business days. Once shipped, you can expect your order to arrive within 7 business days.
We offer a flat rate shipping fee of 85 EGP for all orders within Egypt.
Yes, you will receive an invoice with your order. This invoice will include a detailed breakdown of your purchase.
You can cancel your order as long as it hasn't been shipped yet. To cancel, please contact our customer service team via WhatsApp. If your order has already been shipped, it cannot be canceled.
AFTER RECEIVING
Yes, we understand that sometimes a fragrance may not be the perfect match. You can return an unopened or minimally used perfume within 14 days of purchase.
Please note that the perfume must be in its original packaging and condition. We recommend using a small amount of the perfume to ensure it suits your preferences before committing to the full bottle.
For more information on our return policy or to initiate a return, visit Return & Exchange or contact our customer service team.
We're dedicated to providing you with the exact FREEDN fragrance you desire. if unlikely you receive the wrong fragrance. Please contact our customer service team as soon as possible. Please include a photo of the incorrect item and your invoice so we can quickly send you the correct fragrance.
We prioritize ensuring your FREEDN fragrance arrives in impeccable condition. To assist you promptly, please contact our customer service team via Whatsapp and provide clear images of the damage. Please hold onto the damaged items until we resolve the issue.